Below are some of the common questions asked by AnyMeeting users:

Q.  What can I record?

A.  
To create a recording of a live meeting, click on the Record button in the meeting control bar and then click Start Recording. This will record everything that an attendee would see in your meeting:
  • Screen Sharing
  • PowerPoint and PDF Documents
  • Polls
  • MP4 videos that you play

Q.  What type of file is the recording if I download it?

A.  The file is an MP4 file.  You can play it on any MP4 compatible player.

Q.  How long does it take for a recording to finish processing after my meeting?

A.  Typically it takes 2-4 hours for your recording to process and be ready to view.


Q.  How do I delete a recording?

A.  To permanently delete any of your recordings:


1) Log in to your account and click on the Recordings tab to view a list of your recordings.

2) Locate the recording you wish to delete and click the Delete link.

3) Confirm your choice by entering your password and clicking on the Delete Recording button.

Please Note: This process will permanently delete the recording and cannot be reversed.  We CANNOT retrieve a recording once it's been deleted.

Q.  How do I share my recording with others?

A.  From the "My Meetings" page in your AnyMeeting Account, click on the Recordings tab to view all of your recordings. Note the Audience URL beside each recording. This is the web address URL that you can share with anyone else. Feel free to send this URL via email, or post it on your website or blog.


Q.  When I press the Record button, nothing happens.  It won't record.

A.  This typically means you have not fully connected to our service. If you are on a wireless connection, please connect via hard wire if possible.  If you have not restarted your computer in some time, you may need to restart to refresh resources or close down programs that did not close properly.

You will need to End Meeting and start a new meeting at this time to record.


 

 


 

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