At AnyMeeting, we want you to have complete control of how you use our service. Your Account Manager has the tools you need to manage your subscription 24/7.
Here are some of the most common questions:
Where can I see the date my subscription renews?
To see the date and time of each charge to your credit card, visit your and click on Transaction History.
First you will see your plan information and there you will also see the next date that your subscription will charge. For example:
Or scroll lower on the page:
How do I get an invoice for my subscription charges?
When you subscribe to a Pro Plan, we send an email with the details of your subscription. Recurring charges are not invoiced. To download a copy of the recurring charge, see below:
How do I update my credit card?
Navigate to the Account page and click "Update your billing information".
How do I stop my current subscription?
To cancel your recurring subscription payment you login to your Account and scroll down to the "Downgrade Account" section. If you are a current paid customer you will be offered how to contact support to assist you with your cancellation.
**Please note that all Recordings will be deleted upon the close of your paid subscription.
Once your paid subscription ends, you are welcome to switch to a Free account. You can choose a Free account at any time during your billing cycle, at the end you will switch back to Free.
My subscription just recharged, I forgot and it's only been a few hours... Can I get a refund?
All subscriptions are recurring unless cancelled by the account holder and are non-refundable. Please also see our Terms of Service.
We offer a 14 day free trial so you can decide with confidence if AnyMeeting is right for you!